Shipping and Privacy

Shipping:  We try to ship orders within a day or two of the order being placed, but during busy times order shipment may be delayed. You should receive an email when your order is shipped.

Shipping times:  Currently all shipping services are seeing a delay in transit times.  If you are ordering for a special event such as a camping trip, please order as far ahead as possible, to give your order time to arrive.   If there are any special requests, please let us know at the time of order

Privacy:  As a company, we do not keep any information on individual use of our website.  We may retain names, emails and addresses of people who have ordered or made enquiries, our purpose in doing so is solely to expedite the order process for you.

Problems or Praise:  As as small, independent business, word-of-mouth is everything!   If you appreciate our products, please do mention it on your social media.  Any problems, concerns, or feedback, please contact us directly so that we can respond, and fix any problems:

Contact:  Raw Tibicos / Fizz Kitchen — Tibibev Inc. — order@tibib.ca — 905-646-1110 — 25 Keefer Road, St Catharines, ON  L2M 6K4, Canada